Job Openings

Hall Operations Coordinator

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Organization / Organizacja: Polish Combatants’ Association, Branch No. 20, Toronto, Inc.
Location / Miejsce pracy: 206 Beverley St., Toronto, ON
Employment Type / Forma zatrudnienia: Full-time (evenings & weekends)
Reports To / Raportuje do: President / Prezesa Koła
Salary / Wynagrodzenie: CA $40,000–$45,000 + commission
Apply by / Termin aplikacji: August 3, 2026 / 3 sierpnia 2026 r.

Who We Are

Founded in 1948, the Polish Combatants’ Association (SPK) Branch 20 Toronto is a non-profit veterans’ organization dedicated to honouring the memory of Polish veterans and promoting Polish-Canadian history, culture, and language. Our branch is a member of the Polish Combatants’ Association in Canada, and part of an international network of Polish veterans’ organizations. SPK Branch 20 hosts Polish cultural events at our headquarters – the Polish Combatants’ Hall – downtown Toronto and offers affordable hall rentals for all occasions.

Role Overview

Join the team at the Polish Combatants’ Hall as our Hall Operations Coordinator, where you will take ownership of our historic venue’s day-to-day operations, events, and growth, while becoming part of a small, close-knit team of volunteers and a community dedicated to honouring Polish veterans and celebrating Polish-Canadian culture. You will manage client relationships, oversee event execution and facility/bar operations, and drive new rental business, working closely with our President to expand and elevate our hall’s reputation in the community. This is a strong opportunity for someone with a managerial mindset who wants to build something meaningful within a heritage organization.

Primary Responsibilities

Event Coordination & Client Service (50%)

• Respond to rental inquiries and general correspondence via phone, email, and in-person; return calls promptly to anyone who has left a voicemail message
• Conduct site tours for prospective renters and answer their questions
• Maintain master booking calendar and coordinate event scheduling
• Serve as primary point of contact for renters from booking through event completion
• Oversee event setup and teardown (furniture, décor, basic AV)
• Act as on-site supervisor during events to ensure smooth operations
• Take photos during events for use in social media and marketing
• Collect post-event feedback and handle routine follow-up

Facility & Bar Operations (25%)

• Manage alcohol inventory, including ordering and stock tracking
• Provide bartending services during events as needed
• Schedule and coordinate bartenders and other event staff
• Clean and organize event spaces after each event
• Coordinate routine cleaning and maintenance services
• Conduct basic facility inspections and report issues to the President

Business Development & Growth (15%)

• Proactively contact local organizations, caterers, and event planners to generate new rental leads
• Maintain relationships with vendor partners for mutual referrals
• Create and distribute basic marketing materials (social media posts, email outreach)
• Propose new event ideas and opportunities to grow SPK’s programming and rental business
• Track inquiry sources, conversion rates, and booking patterns

Administrative Support (10%)

• Prepare and create rental agreements/contracts using templates
• Issue invoices and track payment status
• Maintain organized records of bookings, contracts, and vendor contacts
• Identify and implement improvements to organizational processes and operational efficiency
• Assist with general administrative and operational tasks as needed

Qualifications

Required

• 1-2 years of experience in hospitality, venue/facility operations, or event management, ideally including some supervisory or independent decision-making responsibility
• Strong verbal and written communication skills
• Comfortable taking ownership of day-to-day decisions and managing operations with minimal oversight
• Genuine appreciation for our organization’s military heritage and Polish-Canadian community life, with enthusiasm for learning about and embracing this part of our mission (Polish background not required)
• Comfortable working a variable schedule, including evenings and weekends, based on event needs
• Ability to multitask and maintain attention to detail
• Basic computer proficiency (MS Office, email, calendar management)
• Physical ability to lift up to 25kg, perform light cleaning duties, and coordinate event setup
• Smart Serve certification (or willingness to obtain certification) for bartending duties

Preferred

• Polish language skills
• Experience with community organizations or non-profits
• Prior experience managing or overseeing a venue, restaurant, bar, or similar operation
• Sales or customer outreach experience
• Bartending experience

Working Conditions

• Schedule varies based on event bookings (evenings and weekends required)
• Combination of office work, client meetings, hands-on event coordination, and bar/facility operations (including light cleaning and bartending)
• Warm, community-focused environment where you’ll work alongside a small, dedicated team, board members, and volunteers
• Opportunity to work with diverse clients and support the Polish-Canadian community

Compensation

• Base salary: $40,000–$45,000 annually
• Commission: 5% on new rental business you directly generate
• Opportunity for growth as the organization expands

The Polish Combatants’ Hall is committed to providing equal employment opportunities to all qualified candidates.